
Pay Bill
Online Payment Options
We offer two convenient ways to make a payment online:
- . Online payments may be made by logging into myCare, our patient portal, for any discharges. A myCare login is required.
- . If you prefer to use a "no-login", quick-pay solution, please visit our guest pay service offered through our myCare website. Any bill may be paid through this tool.
Pay by Phone
Call 650-940-7220 or 800-665-6540 to pay by credit or debit card (Visa, MasterCard, American Express or Discover) through our automatic payment system available 24 hours a day, seven days a week.
Mail Your Payment
Detach the bottom portion of your billing statement and include a check, money order or your credit card information (Visa, MasterCard, American Express or Discover). Please use the provided envelope.
Get an Estimate
The Price Estimator tool offers a convenient and secure way to obtain estimates for services or pay hospital bills. Available online 24/7, you can from your home or through your mobile device.
For other important information regarding billing and payments, please visit our Billing FAQs.
Who Do I Contact for Help?
天博体育's customer service representatives are available to provide assistance from 9 a.m. to 4 p.m., Monday through Friday, call 650-940-7220 or 800-665-6540.
You may also email your billing questions to [email protected]. Please allow two business days for an email response. To protect your personal information, please don鈥檛 include your social security number, credit card number or other sensitive information.
Additional Information
Mountain View (PDF) Guide and Maps
Los Gatos (PDF) Guide and Maps
Tools & Resources
We鈥檙e Here to Help
Have questions about your bill or payment options?
Call Us
650-940-7220 or 800-665-6540. Our representatives are available 9 a.m. to 4 p.m., Monday through Friday.
Email Us
Patient Accounts or Charity Care.
Please allow two business days for us to respond to your request. To protect your personal information, please don鈥檛 include your social security number, credit card number or other sensitive information.
Visit Us
We are on the second floor of the , available from 8:30 a.m. to 4:30 p.m., Monday through Friday.